…And What To Be Aware Of When Buying From a Salvage Auction
In this ‘Top Tips’ guide, our aim is to navigate you through the myriad ways you might become unstuck when purchasing via our salvage Auctions. At Silverlake, we are committed to providing the best service possible. But sometimes, nothing beats having a quick reference to call upon to make sure you understand how to get the best out of your upcoming salvage auction purchase.
1. Know What You Are Buying
If you thought you were bidding on a real truck, and then realised you had successfully bid on a toy truck, we can pretty much guarantee you would be miffed! So you might think this is a strange tip because for most people, if you see something you like, say in a boot sale or auction house, you would go take a look at it. You would check out the condition. You would make sure it is what you expected it to be. You would also independently assess what the item is worth, and how much you would be prepared to pay for it.
Well it seems that not everyone is as savvy as you! You would be amazed how many people bid on an auction vehicle, and win, only to find out it wasn’t what they thought it was going to be.
Top Tip. Don’t buy a toy truck! Before you consider bidding on anything, check out the goods first, View in person. Don’t be surprised with what you win at auction if you haven’t looked at it beforehand. We welcome all visitors to our salvage yard and encourage all bidders to take a good look at the vehicles first
2. Do Your Research
We don’t check mileage and we don’t give detailed descriptions of the auction vehicles. It is up to the savvy salvage buyer to undertake DVLA checks, MOT history checks, HPi Checks and to generally satisfy him or herself that the vehicle they are interested in, meets their expectations. MOT history checks are free via the DVLA website. An HPi test costs approximately £3. This is small change compared to the sums that some salvage vehicles can go for.
Top Tip. Do your research. Go online to DVLA and check out the vehicle MOT history. Purchase an HPi check. Know the history of what you are buying
3. Read the Auction Terms & Conditions
As a savvy salvage bidder, you already know there are terms and conditions with your salvage bidding activities. These include fees that we process relating to your bid. We also charge for storage for vehicles which have been won by auction but have not been collected.
Top Tip. Read our Terms and Conditions. These outline the terms on which we provide salvage vehicles, and give the conditions you must accept and be bound by, when buying from our salvage auctions. To make it really easy to do this, we’ve added a link to the Silverlake T’s & C’s here
4. Know Where Your Salvage Auction Car Is Located
Silverlake is part of Salvagemarket, a UK based auction site. The vehicles you view on our salvage auction page include vehicles from other companies which use Salvagemarket auction facilities. What this means to you is, you might be bidding on a vehicle via the Silverlake website, which is actually being stored in a salvage yard in Cheshire.
Salvage auctions work like this. A salvage company based in the North of England will list all their own cars, as well as all the cars of other salvage companies up and down the country. A car that someone living in Cheshire might see locally online, might actually be a Silverlake car. If that customer in Cheshire bids on our car, but thinks it is based at his local salvage yard, he is going to get a shock! Equally, you may be local to Silverlake in Southampton and you might fall in love with an auction vehicle that is on our website. But once you win the bid, you might be surprised to find the car is sitting in our friendly Cheshire Salvage Yard. By the way, we have nothing against Cheshire. It’s just a long way from Southampton.
Top Tip. Our auction website covers the whole of the UK. Make sure you know the location of the vehicle you are bidding on. Read the auction details clearly as it is noted where the vehicle is based. Don’t be surprised to find your successful bid relates to a car which is being auctioned off by a company up in Cheshire.
5. Ask Lots of Questions – Before the Auction Takes Place
We are a friendly bunch at Silverlake. We love to answer any ‘Pre-Auction’ bid questions you might have. Nothing makes us happier knowing that you have bought a vehicle which is exactly what you wanted it to be. It makes our life much easier, but more importantly, it makes your life, the customers life much easier.
Top Tip. Ask us questions before you bid. Ring us. Come visit us in person. Message us on Social Media. Send your message via a carrier pigeon. We don’t mind. Just make sure you contact us with your questions before any money is transacted. Thank you!
6. We Dont Test For Road Worthiness. We Only Test For Loading Purposes
This top tip goes back to Points 1 & 2. Know what you are buying. Research the condition of the vehicle. We only test the vehicles for loading purposes. Our salvage auction cars are not guaranteed to be fit for road worthiness. This might come as a shock to our less than savvy salvage buyer from Cheshire who has won a bid on a Silverlake car, and thinks after getting the National Express Coach down to visit us, he can happily drive his new salvage vehicle back to Cheshire, only to find the wheels fall off and the engine blows up whilst exiting the Silverlake gates!
Top Tip. Our salvage auction cars are only tested for loading purpose, and are not tested to be road worthy. Don’t expect to drive your newly won auction car back to Cheshire. Read the next top tip. It is also relevant
7. Bring In A Suitable Vehicle to Carry Away Your Recently Won Salvage Auction Bid
This top tip relates back to the previous one. Because we don’t test our salvage auction vehicles for road worthiness, we only test them for loading purposes. What this means is, you will need to transport your recently won bid back to where you will store it, on the back of a flat bed truck, or on tow, or in some other safe fashion which doesn’t cause you to breach the Highways Code.
Top Tip. We have to satisfy ourselves that the way in which you will be transporting your auction vehicle to its destination is done in a safe manner. We can refuse to release any vehicle if you have not proven to have safe means of transport, and we can charge you to store the vehicle until you arrive with something which we deem as safe. We are not being deliberately difficult, we just have a legal duty of care to you the buyer and to other road users affected by your purchase from us.
8. Before You Can Bid, We Must Have Seen Your ID And Activated Your Account
Unless you are able to use an old Jedi mind trick on us, we must see your Identification in order to approve your permission to bid on our auction site. When you sign up for our auctions, you will be required to complete an application form and then email in a photographed image of your Identification. This is manually checked by one of our auction team. If we are not satisfied with the quality or legitimacy of your ID, we will ask you to bring the ID in, in person. You may bring your ID in to show us in person from the outset if you prefer.
Top Tip. Before you can bid, you must have an activated account with us. In order to activate your account, we must do a manual check of your Identification. Identification can be sent to us by email, or brought in to our salvage department in person. We reserve the right to decline acceptance of your account, based on an inability to authenticate your Identification. If you can prove who you are to us, the force will always be on your side.
9. We Put The Fun back in ‘No Refunds’
Lets face it, Grumpy Cat doesn’t need an auction refund from us, because, well, he’s just a cat. However, we try and make sure everything goes well for our salvage auction bidders. We draw your attention to our terms and conditions, and we do our best to assist you at every step of the journey. Whether you are casual surfers of our twice weekly auctions (Wednesday & Fridays), or delighted auction purchasers, we have simple and straightforward processes in place that make the whole process of buying salvage vehicles nice and simple. And because you are all such savvy salvage auction bidders anyway, you wouldn’t ever require a refund from us.
Top Tip. Be Awesome! Be a Savvy Salvage Auction Bidder. Know how to get the best bargains for the best price, at the right place. Who needs refunds eh?